Payment / Dispatch
Payment and dispatch
The following terms and conditions apply:
The products are delivered all over the world.
Dispatch costs (inclusive of legally applicable VAT)
Domestic deliveries (Germany):
We calculate the shipping costs at a flat rate of €4.90 per order. From an order value of 50.00 € we deliver free of charge. In the case of a partial return that results in the order value falling below this value, the shipping costs will be recalculated.
Deliveries to foreign countries:
Nach Belgien, Dänemark, Frankreich, Irland, Italien, Kroatien, Liechtenstein, Luxemburg, Monaco, Niederlande, Österreich, Polen, Schweden, Schweiz, Slowenien, Tschechien, Ungarn liefern wir ab einem Bestellwert von 100,00 € versandkostenfrei. Bei einer Teilretoure, die zum Unterschreiten dieses Bestellwertes führt, werden die Versandkosten nachberechnet.
Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 1 - 3 days, for deliveries abroad within 3 - 7 days from conclusion of contract (if advance payment agreed from the date of the payment instruction).
Please note that deliveries are not made on Sundays and other holidays.
If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.
In case of self-collection, we will inform you by email once the product is ready, along with the collection options. In this case, dispatch costs will not be charged.
The minimum order value is: 10,00 €.
Accepted Payment options
- Payment in cash at the time of collection
- Prepayment via transfer
- Payment by SEPA direct debit
- Payment via credit card
- Payment via paydirekt
- Payment by invoice
- Payment via Sofortüberweisung [immediate transfer] (via Klarna)
- Payment by invoice (via Klarna)
- Payment via direct debit (via Klarna)
- Payment via credit card (via Klarna)
- Payment via amazon payments
- Payment via Giropay
- Payment via Google Pay
- Payment via Apple Pay
Further details on payment
Payment by invoice is from the second order onwards.
The invoice amount is to be settled at the time of payment on invoice within 14 days.
When paying by SEPA direct debit, you authorize us by issuing a corresponding SEPA mandate to collect the invoice amount from the specified account.
You will receive a pre-notification at least 5 days before the date of direct debit collection. Please note that you are obliged to ensure sufficient funds in the account on the announced date.
If payment is made using a credit card, your credit card account is debited in conjunction with the conclusion of the contract.
In case of questions, please contact us at the contact details mentioned in the Legal Notice.